Seasonal Part-Time Operations Associate

Local Eclectic
Local Eclectic is a Chicago-based fine jewelry company operating five proprietary brands (Family Gold, For You With Love, Harvest Moon, Carried Jewels, Period Piece), with wholesale partnerships including Nordstrom, Anthropologie, and Free People. We have now expanded beyond e-commerce with a flagship retail store and café opening at 212 E. Ontario in downtown Chicago — adding an in-person, high-touch dimension to a highly engaged, authentic customer base.

Position Summary

The Seasonal Part-Time Operations Associate supports the day-to-day operations of Local Eclectic during peak season, helping ensure customer orders, returns, inventory, and incoming deliveries are handled efficiently and accurately. This is a hands-on role in a fast-paced, volume-driven business where daily priorities are shaped by order volume, delivery timing, and evolving operational needs.

The ideal candidate works quickly without sacrificing accuracy, approaches products and tasks mindfully, and brings a strong sense of urgency to their work. Because priorities can change throughout the day and sometimes at short notice, this person must be adaptable, remain focused when workloads fluctuate, and be willing to step in wherever support is needed. 

The ideal candidate for this position is comfortable standing for long periods, has no problem lifting large packages or carrying heavy objects up and down stairs. You are also comfortable and confident using technology and have an obsessive attention to detail.

Key Responsibilities

Fulfillment & Returns

• Pick, pack, and ship ecommerce and wholesale orders quickly, accurately, and with care.
• Process return orders in a timely manner while following established workflows.
• Restock inventory as needed and as it relates to shipping and returns
• Maintain organized, clean shipping stations and help ensure daily fulfillment tasks stay on track.

Receiving & Inventory Support

• Receive online and in-store inventory deliveries carefully and efficiently.
• Label, organize, move, load, unload, and put away products as needed.
• Assist with inventory for gifting, sampling, photography, and in-store operational needs.
• Help identify and communicate inventory or receiving issues to the appropriate team members.

Flexible Operational & Team Support

• Shift between tasks as order volume, deliveries, and business priorities change throughout the day.
• Respond to time-sensitive needs with a strong sense of urgency while maintaining accuracy and attention to detail.
• Jump in wherever help is needed, including facility tasks such as taking out recycling and trash, moving boxes, and maintaining an organized work area.
• Assist with operations-related errands when needed, such as dropping packages at carriers or picking up products from jewelers.
• Support training for new team members and take on other inventory or fulfillment-related tasks and projects as they arise.

Customer Experience Support

• Assist with customer emails and chats as needed, helping provide a thoughtful and reliable customer experience.
• Communicate questions, issues, or workflow disruptions clearly and promptly to the appropriate team members.

Qualifications

• Strong attention to detail and the ability to work quickly without sacrificing accuracy.
• A clear sense of urgency and the ability to recognize and respond to time-sensitive priorities.
• Adaptability and willingness to pivot between tasks as business needs change, including with little advance notice.
• A team-first mindset and willingness to help wherever the workload requires.
• Ability to stay focused, productive, and mindful during both busy and slower periods.
• Reliability, clear communication, and follow-through on assigned tasks.
• Comfort following safety procedures during receiving, fulfillment, and packing.
• Ability to be on your feet for an 8–10 hour shift, lift packages up to 30 pounds, and reach high places or comfortably use a step stool, with reasonable accommodations as applicable.

Schedule & Seasonal Availability

• This is a part-time, in-person role based in the Streeterville neighborhood of Chicago, IL.
• Shifts typically run Monday through Friday, 10 a.m.–5 p.m. CT. Some weekend shifts and extended hours may be scheduled during peak volumes.
• Candidates should be flexible in terms of the total number of shifts during the seasonal period.
• Availability to work 1–3 shifts during Black Friday / Cyber Monday weekend is required. No shifts will be scheduled on Thanksgiving day.

What Success Looks Like

• Orders and returns are processed quickly and accurately, with care taken at every step.
• The associate adapts smoothly when order volume, deliveries, or operational priorities change.
• Time-sensitive tasks are approached with urgency, while safety, accuracy, and quality remain priorities.
• The associate stays focused and productive during both high-volume and slower periods.
• Team members can rely on the associate to pitch in wherever support is needed and communicate clearly about progress or issues.
• Inventory, products, and work areas are handled mindfully and kept organized and clean.